Terms & Conditions of Service

 

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Terms & Conditions of Service

The legal information & Stuff we need to advise you about.

 

In General

Access to and use of SellCell Website and the products and services available through this Website (collectively, the “Services”) are subject to the following terms, conditions and notices (the “Terms & Conditions of Service”). By using the Services, you are agreeing to all of the Terms & Conditions of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms & Conditions of Service.

Users who wish to make a purchase on the ‘SellCell’ website available at http://www.sellcell.info , below referred to as “the Customer”.

Customers wishing to receive offers from SellCell, prior to the order process, must create a ‘Cell Member’ Account by entering their full email and contact details & address and choosing a secure password.

Access to the SellCell (SC) Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or this entire Website.

This Website also contains links to other websites i.e. ‘Social Media’, which are not operated by SellCell.info. SC has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site.

 

Prohibitions

You must not misuse this Website. You will not: commit or encourage a criminal offence; transmit or distribute a virus, Trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as “spam”; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offence under the Computer Misuse Act 1990. SellCell will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

SellCell will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

 

Intellectual Property, Software and Content

The intellectual property rights in all software and content made available to you on or through this Website remains the property of SC and are protected by copyright laws and treaties around the world. All such rights are reserved by SC. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.

 

Terms of Sale

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are limited to mainland UK and subject to any delays resulting from postal delays or force majeure for which SC will not be responsible.

In order to contract with SellCell you must be over 14 years of age and possess a valid PayPal account. SC retains the right to refuse any request made by you. If your order is accepted we will inform you by PayPal email and we will confirm the identity of the party which you have contracted with. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the PayPal account used to place your order and that there are sufficient funds to cover the cost of the goods. Delivery of the purchased products will only be made to the registered approved address linked with the method of payment. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.

SellCell does its best to ensure your delivery arrives on time. However, delivery dates are not guaranteed , items featured on SellCell are a bespoke design and there may be a number of unforeseen reasons why your items will arrive after the estimated arrival date. Large orders (50+ items), delivery to specific  international destinations, delivery/ shipping costs and issues with payment verification, shipping address, designs, or media may all delay delivery of your order.

Communications are key so we are always just a message away using the applicable contact form found on Cell info.

 

Payment

We use Paypal for on-line transactions, and this allows you to use all major credit and debit cards. Right click (open to view in a new window) here to see the Paypal Privacy Policy.

The payment will be taken from your account when you have completed the order on-line. However we retain the right to refuse your order after payment has been taken, and we will refund the money as soon as reasonably possible.

 

Pricing and Availability

Whilst SellCell try and ensure that all product details, descriptions and prices which appear on this Website are accurate, errors may occur.

Product offerings and prices are valid as long as they are visible on the website, and until the stock has run out.

If we discover an error in the price of any goods or delivery costs which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund within 30 days of the notification.

In case of debit of the amount of the order regarding an unavailable product, SC commits to, within 30 days, according to the Customers’ choice, to either reimburse the Customer, or issue a credit of the amount of the order.

SC does not guarantee in any way the availability of the products for sale during a precise period. SC commits to notify by email customers who have placed an order of any unavailable product. The designs on Sell Cell are created bespoke for customers when ordered.

The Customer cannot hold SC responsible for any absent stock present within a validated order. Should a product be out of stock SC will endeavor to restock within 20 working days or sooner and ship to the consumer providing the payment has been made inclusive of correct delivery.

In case of the absence / unavailability of stock of one of the products of an order composed of several products, SC would send the rest of the order.

Where applicable, prices are inclusive of VAT at the rate appropriate to the country of receipt within the EU. VAT is not included in our prices for customers outside of the EU. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’. If you are purchasing outside of the EU and you wish to confirm the delivery charges, please contact Cell Sales using the ‘1. SALES:   Purchases & Product Inquiries’ form in Cell Contact. Please include the full details of the items you wish to purchase.

 

Shipping & Delivery Cost.

Sell Cell utilize World Zonal calculations made at checkout based upon the customers end destination delivery address.

Occasionally delivery costs flag errors in relation to the delivery of individual or mixed volume orders. Sell Cell always double checks the calculations before completing the shipment. Should a delivery destination error be discovered, Sell Cell reserve the right to advise the customer via direct e-mail if there has been an error and request additional shipping payment to be made by PayPal.

Alternatively Sell Cell are happy to provide a full refund.

 

Sell Cell Bespoke Products & *Availability.

All items featured on the SellCell.info website and any related social media sites managed by Team Cell, are created using hand made techniques and specialist equipment. All items are ‘Bespoke’ and decorated with images from original ‘feature artist/s’ artworks with approval of the featured artist.

*Note: Subject to your geographical location, please allow 7-15 days from payment at check out. The design you have chosen should be in stock but all items are bespoke and hand produced so whilst we are excited for you to get your unique decorated product and would like to ship them to you next day, sometimes the designs run low and there may be a few days to wait as others may have ordered before you. We are probably as keen to get the purchased items to you safely as you are to receive them.

 

Product Images | Selection & Suitability.

The images within SellCell are taken from original and often unique images from the illustrators and artists. Please note whilst many images on products within the SellCell website are, brightly coloured witty, humorous and full of fun, the subject matter of certain imagery may not be deemed suitable for children. It is therefore the sole responsibility of the purchaser when selecting a design and SellCell cannot be held responsible for a product being chosen or specified incorrectly by the purchaser.

 

Product Image | Fluctuation.

All items exhibited on the SC website are handmade to order for every item or pair (where applicable). The images shown on the examples within the SellCell shop are intended to be an accurate representation of the crop agreed with the artist or illustrator. Minute fluctuation in exact positioning may occur, as all items are bespoke and handmade using specialised print & heat processes.  On an item especially products with Neoprene / Rubber content, where slight movement can occur in the final heat process tiny differences should be expected. The handmade process make all the items which appear on the SellCell website special and unique.

 

 

Returns & Replacements

At SellCell, we are all about customer satisfaction! If for any reason, you are not happy with your purchase, you can return your product, in a new/perfect condition, with all tags / labels in original attached state within 7 days of receiving it. The cost for return shipping of the product will be the sole responsibility of the person returning the item. SellCell will not accept any costs for the return postage.
Prior to returning your product, please contact Cell Support using the ‘3.CELL SUPPORT: Customer Services | Operational Enquiries | FAQ’s  | Privacy Policy | T’s & C’s’ form in Cell Contact to request a return.  In this email, include the word, “Return” and product reference in the subject line, and please detail why you are returning your product.
Once we approve your return, you can return the item using a secure registered method of postage to the address we will provide to you directly via email. Please include a copy of your original sales receipt as well as a print out of our email correspondence. We will credit your account within 3-10 business days of receiving your return. Shipping and Handling fees are non-refundable. All returns are subject to a 20% restocking fee, unless it is for an exchange then the restocking fee will be waived.

 

Discount Codes

Promotional discount codes – We may from time to time offer promotional discount codes which may apply in respect of any, or certain specified, purchases made though the SellCell Website. Only one promotional discount code can be applied to an order. There will be an appropriate code / coupon box within the cart area to apply any relevant code.

 

Disclaimer of Liability

The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law SC and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect SC’s liability for death or personal injury arising from its negligence, nor for fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.

 

Linking to this Website

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

 

Indemnity

You agree to indemnify, defend and hold harmless SC, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service.

 

Variation

SellCell.info shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.

 

Invalidity

If any part of the Terms & Conditions of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms & Conditions of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.

 

Complaints

We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments. Our Customer Team can be contacted using  Cell Support using the ‘3.CELL SUPPORT: Customer Services | Operational Enquiries | FAQ’s  | Privacy Policy | T’s & C’s’ form in Cell Contact .

Please clearly show “Complaint” in the subject window and provide SellCell with why you may have a grievance. We appreciate your business and patience if something does occur and will do our utmost to respond quickly.

 

Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

 

Governing Law and Jurisdiction

These terms and conditions are to be construed in accordance with the laws of the United Kingdom and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the United Kingdom courts.

 

Entire Agreement

The above Terms & Conditions of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and SC. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of SC.

 

About Us

SellCell.info Limited.

Registered address:  49 Station Road, Polegate, East Sussex, BN26 6EA

Company Number:  8995838

Vat Number: 186 9459 42

Email:  Contact Cell Support using the ‘Cell Support Form’ in Cell Contact.